Home Watch Services Kona Coast, Hawai'i

Integrity in Every Detail and Trusted Presence in Your Absence

What is a Home Watch Service?

Home Watch is a professional service designed to monitor unoccupied properties through regularly scheduled visual inspections intended to identify obvious issues or irregularities. These inspections help mitigate risk and prevent minor concerns from developing into significant and costly damage.

As defined by the National Home Watch Association, Home Watch is “a visual inspection of a home or property, looking for obvious issues.”

At Kupono Estate Services, LLC, our Home Watch services include systematic property inspections using a customized multi-point checklist tailored to each home. Following each visit, a detailed electronic report is provided to the homeowner documenting observations and the condition of the property.

Home Watch services are not house-sitting services and are not a substitute for technical inspections performed by trained and certified professionals. If concerns are identified during a visit, the homeowner is promptly notified with notes, photos, messaging, and with verbal communication as needed. With the client's authorization, we will coordinate the services from the client’s preferred licensed contractors or service providers.

Kūpono Estate Services acts as the homeowner’s trusted local representative, providing regular property checks to help identify visible maintenance concerns, report potential issues, and support timely communication while the homeowner is away.

Have you checked your policy?

If you own a second home, seasonal property, or any home that may sit unoccupied for an extended period of time, it’s a good practice to review your insurance policy. Some policies include clauses that limit or exclude coverage for certain types of damage if a property has been unoccupied, or not regularly checked for a specific period of time.

A quick policy review can help you understand your coverage and avoid surprises if something happens while the home is unoccupied.

Vacation Rental Services

Reliable Support for Your Rental Property.

We provide trusted, on-island support to help ensure your property is properly prepared, monitored and cared for between guest stays. Our goal is to ensure your property maintains its standards and reputation.

With experience managing successful 5-star vacation rentals, we understand the level of detail required to deliver consistent guest experiences.

Our services include:

Pre-Arrival Property Checks
Post Check-Out Inspections
Keyholder & Property Access Services
Vendor & Contractor Coordination
Storm Preparation
Post-Storm Inspections & Damage Assessment
Primary contact for access to home in the event of an emergency

We will provide professional oversight when you are unable to be there - so your property remains protected and guest-ready.

Concierge Services

Our goal is to provide absolute peace of mind before you arrive or after your arrival.

Coordinate Repair and Maintenance Services
Pre-Arrival Home Preparation (E Komo Mai)
Picking up Grocery Online Order prior to Arrival
Vehicle Start-Up and Exercise Services
On-Call Assistance during your stay
Close down home for owner or guest (A Hui Hou)
Trash & Recycling bin service
Mail Forwarding
Package Pick Up and Securing
Storm Preparation or Post Storm Inspections
Receiving and Delivering Packages
Coordinate Cleaning Services
Many more services available by request

We handle the details - so you can simply arrive and relax.

Key Holder Services

We provide secure key holding and trusted access coordination for your property. Whether it’s granting entry to maintenance vendors, contractors, or emergency services, we ensure your home is accessed safely and professionally.

As your designated local contact, we manage access with accountability and clear communication, eliminating the risks of unmonitored entry.
This service ensures that whenever your home needs attention, the right people have the right access, handled with discretion and care.

We are local, available and ready to help
Open and Close home for maintenance workers
Meet renters or friends at your home to begin or end their stay
Primary contact for access to home in the event of an emergency
Be a point of contact to security alarms if additional presence is needed

Annual Key Holder Service Fee

When you request a service, an hourly rate will apply

Interior Home Checks

Interior home checks include a visual review of key interior areas during each scheduled visit.

Interior Home Check Items

Check all windows and doors to verify they are secure
Visually check for signs of pest infestation or rodents (report any signs of…)
Check electric panel for any tripped breakers
Report HVAC Issues
Check water heater, water treatment systems, etc. for visible leaks
Check ceiling for visible signs of roof leaks or plumbing issues
Run faucets in sinks, tubs, and showers
Look under sinks, around washer or any water source for any obvious water leaks
Run garbage disposal
Check toilets for odors, flush to ensure they are working correctly
Confirm that all refrigerators, freezers, cellars, and related storage units are working properly
Open and Close main water valve as directed by owner

Interior checks are visual in nature and do not constitute a home inspection.

Exterior Home Checks

Exterior home checks focus on the visible condition of the home and surrounding areas.

Exterior Home Check Items

360 degree walk around the perimeter of house looking for damage
Remove mail, flyers, newspapers or advertising
Report on landscape maintenance including any down trees or branches
Report any drainage issues
Check key exterior lighting for proper operation, including entrances, exits, walkways, parking areas, and lights where accessible and applicable
Visual check of A/C equipment
Visually Check for signs of pest infestation
Visually assess the quality of pool and spa maintenance
Visual inspection of roof and gutters from ground level
Start automobile (if requested by owner)

Exterior observations are limited to visible conditions at the time of the visit.

Serving the Kona Coast, Hawai’i

Kūpono Estate Services proudly provides home watch and concierge services throughout Kailua-Kona and surrounding communities, including:

Kailua-Kona

Keauhou

Holualoa

Kohanaiki

HŌKŪLI'A

Why Choose KŪPONO

Kūpono Estate Services, LLC is:

- Owner Operated

- Bonded & Insured

- Fully Accredited with the National Home Watch Association

- Received the designation of Certified Home Watch Professional

- Born and Raised in Hawai’i. Well connected in the community. Committed to Your Home. We know the Big Island.

NHWA Accreditation requires:

- Insurance and Bonding Verification
- Background Checked and Vetted
- Continuous Education requirements
- Biennial Recertification Exam
- Adherence to ethical and operational standards
- Commitment to professionalism in the Home Watch industry…and more

About Us

Kūpono Estate Services is built on a foundation of shared values, complementary expertise, and a deep commitment to service.

Kaʻāina and Andrea Keawe have spent decades managing properties, leading teams, and maintaining high standards across both public service and private industry. Together, they have overseen long-term rental properties and successfully operated short-term vacation homes, consistently delivering exceptional care, organization, and guest experience.

As longtime Hawaiʻi residents raising their family in Kona, they understand the responsibility that comes with caring for island homes. Their approach combines structured oversight, disciplined inspection protocols, and a deep respect for privacy and trust.

Every property under their care is managed with intention, integrity, and attention to detail.

Kaʻaina Keawe

Owner | Kūpono Estate Services, LLC

Kaʻāina Keawe, born and raised in Hawaiʻi, leads with integrity, discipline, and a lifelong commitment to service. After earning a full scholarship as a collegiate athlete and completing his degree at Northern Arizona University, he returned home to serve his community.

Now a Battalion Chief with the Hawaiʻi Fire Department, Kaʻāina brings over 20 years of leadership in emergency response, operations, and personnel management. His experience translates directly into structured oversight, risk awareness, and decisive execution in every aspect of home watch services.

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Andrea Keawe

Owner | Kūpono Estate Services, LLC

Andrea Keawe was raised in Kailua-Kona and has built her life and career around integrity, service, and meticulous attention to detail. Her experiences, both locally and abroad, have shaped a thoughtful and disciplined approach to leadership and client care.

With over 20 years in the financial industry, including her role as a Branch Manager, Andrea specialized in operations, compliance, and client relationship management. Her background brings structure, accountability, and discretion to every property under Kūpono’s care.

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Home Watch is defined as "a visual inspection of a home or property, looking for obvious issues."

Get in Touch

Whether you're away for weeks or months, your home deserves consistent, professional Home Watch.